Effective Date: 05-28-2024
Introduction
Welcome to NAHTAH! NAHTAH ("we", "our", or "us") operates the NAHTAH mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App. By accessing or using the App, you agree to the terms of this Privacy Policy.
Information We Collect
1. Personal Information
When you create an account on NAHTAH, we may collect the following personal information:
- Name
- Email address
- Phone number
- Profile picture (optional)
- Account credentials (username and password)
2. Booking Information
When you reserve a date and time for your haircut and choose a barber, we collect:
- Appointment details (date, time, and chosen barber)
- Preferences and notes regarding the service
3. Usage Information
We collect information about how you interact with our App, including:
- Device information (model, operating system, unique device identifiers)
- Log information (IP address, access times, pages viewed, App usage details)
- Location information (if you allow us to collect it)
4. Communication Data
If you contact us or our customer support, we may collect information related to your communication, including:
- Contact details (email address, phone number)
- Content of your communications and correspondence
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our App
- Process your bookings and manage your appointments
- Communicate with you about your account or bookings
- Send you updates, promotional materials, and other information that may be of interest to you (with your consent)
- Personalize your experience and present tailored content
- Monitor and analyze usage and trends to improve the App
- Ensure the security of our App and prevent fraudulent activities
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with other parties with your explicit consent.
Your Choices
You have certain choices regarding your information, including:
- Account Information: You can update, correct, or delete your account information at any time by accessing your account settings in the App.
- Location Information: You can disable location services through your device settings.
- Promotional Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. If you opt-out, we may still send you non-promotional communications related to your account or bookings.
Security
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable.
Children's Privacy
Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Privacy Policy on the App and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
NAHTAH Support Team
Email: contact@nahtah.com
Address: Saqer Qouraish, As Salamah, Jeddah 23436, Saudi Arabia, Jeddah, Saudi Arabia, 3053
By using the NAHTAH app, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.
Thank you for using NAHTAH!